PRIVACY POLICY
Introduction
Ghost Crime Tours Pty Ltd regards customer privacy as an
important part of our relationship with our customers. The following privacy
policy applies to all Ghost Crime Tours Pty Ltd users, and conforms to Internet
privacy standards.
If you have questions or concerns regarding this statement,
you should first contact Ghost Crime Tours Pty Ltd at 1300 0 GHOST.
Collection of Information
In order to use the Ghost Crime Tours Pty Ltd website, we
may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored,
particularly in regard to sales, support and accounts, including Email.
Any information collected by Ghost Crime Tours Pty Ltd is
collected via correspondence from you or your company. This may be via the
telephone, Email, mail, fax or directly through our website.
Use of Collection Information
Any details collected from Ghost Crime Tours Pty Ltd
customers is required in order to provide you with our products and/or
services, and a high level of customer service.
Correspondence is recorded in order to provide service
references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to
us. When you enter sensitive information (such as credit card numbers) on our
website, we encrypt that information using secure socket layer technology
(SSL).
When Credit Card details are collected, we simply pass them
on in order to be processed as required. We never permanently store complete
Credit Card details.
We follow generally accepted industry standards to protect
the personal information submitted to us, both during transmission and once we
receive it.
If you have any questions about security on our Website, you
can contact us by using the ‘Contact Us’ page on our website.
Access to Collected Information
If your personally identifiable information changes, or if
you no longer desire our service, you may correct, update, delete or deactivate
it by using the ‘Contact Us’ page on our website.
Orders.
If you purchase a product or service from us, we may request
certain personally identifiable information from you. You may be required to
provide contact information (such as name, Email, and postal address) and
financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill
your orders. If we have trouble processing an order, we will use this
information to contact you.
Communications
Ghost Crime Tours Pty Ltd uses personally identifiable
information for essential communications, such as Emails, accounts information,
and critical service details.
We may also use this information for other purposes,
including some promotional Emails. If at any time a customer wishes not to
receive such correspondence, they can request to be removed from any mailing
lists by using the ‘Contact Us’ page on our website.
You will be notified when your personal information is
collected by any third party that is not our agent/service provider, so you can
make an informed choice as to whether or not to share your information with
that party.
Third Parties
Ghost Crime Tours Pty Ltd may at its discretion use other
third parties to provide essential services on our site or for our business
processes. We may share your details as necessary for the third party to
provide that service.
These third parties are prohibited from using your
personally identifiable information for any other purpose.
Ghost Crime Tours Pty Ltd does not share any information
with third parties for any unknown or unrelated uses.
Legal
We reserve the right to disclose your personally
identifiable information as required by law and when we believe that disclosure
is necessary to protect our rights and/or comply with a judicial proceeding,
court order, or legal process served on our Website.
Links
Links on the Ghost Crime Tours Pty Ltd site to external
entities are not covered within this policy. The terms and conditions set out
in this privacy statement only cover the domain name of www.ghost-crimetours.com.au.
Changes to Privacy Policy
If we decide to change our privacy policy, we will post
those changes to this privacy statement, the homepage, and other places we deem
appropriate so that you are aware of what information we collect, how we use
it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any
time, so please review it frequently. If we make material changes to this
policy, we will notify you here, by Email, or by means of a notice on our
homepage.
Ghost Crime Tours Pty Ltd uses the eWAY Payment Gateway for
its online credit card transactions. eWAY processes online credit card
transactions for thousands of Australian merchants, providing a safe and secure
means of collecting payments via the Internet.
All online credit card transactions performed on this site
using the eWAY gateway are secured payments.
• Payments
are fully automated with an immediate response.
• Your
complete credit card number cannot be viewed by Ghost Crime Tours Pty Ltd or
any outside party.
• All
transactions are performed under 128 Bit SSL Certificate.
• All
transaction data is encrypted for storage within eWAY’s bank-grade data centre,
further protecting your credit card
data.
• eWAY
is an authorised third party processor for all the major Australian banks.
• eWAY
at no time touches your funds; all monies are directly transferred from your
credit card to the merchant account
held by Ghost Crime Tours Pty Ltd.
For more information about eWAY and online credit card
payments, please visit www.eWAY.com.au
